Up and running, on your own.
Guided remote onboarding is included in every subscription: we set up your studio, your cameras and your first guests with you, up to a full test run. Then your team produces on its own, and support stays at hand.
From the demo to your first live show.
- DEMO
A demo on your use case
30 minutes by video call, on a real studio: you see what your team will use.
With us - STUDIO
Your studio, ready
Your account and your studios are created; together we list your equipment and your needs.
With us - ONBOARDING
Guided onboarding, remotely
On your equipment: cameras connected, guests invited, roles assigned, a full test run.
Together - FIRST SHOW
Your first recording or live show
Your team at the controls; to be accompanied, Live Stream Factory takes over.
Your team - ON YOUR OWN
Your team produces on its own
Support answers your questions; online resources help you move forward at your own pace.
Your team
Onboarding, support and resources.
Guided remote onboarding
Studio, cameras, guests and roles set up with you, on your equipment, up to a full test run.
Support that answers
A question, an incident: you write, we answer. Live Pro adds priority support, the Enterprise plan an enhanced service commitment.
Resources to move forward on your own
Help articles, technical notes and answers to frequent questions, at your own pace.
The equipment you need.
A browser, or the control room app
Backstage runs in the browser. With Live, the control room is installed on a computer at the venue (Windows recommended, macOS supported) and operated on site or remotely.
Often the ones you already have
Smartphones, webcams, network PTZ cameras, USB and HDMI cameras, encoders: we check your equipment together at the demo.
A tested connection
Each guest takes a one-minute test before joining, network included; we check yours during onboarding.
Have your shows produced, or your team coached.
Human guidance is the job of Live Stream Factory, the company that publishes Webdiffusion: it produces your interviews, shows and live events with the platform, then passes the know-how on to your team, on its own productions.
Live production
Remote interviews, shows and live events, produced with Webdiffusion.
Coaching
Your first live show accompanied, on-camera coaching, interviewing skills, and a hand-over on your own productions until your team runs them alone.
Do we need to install anything?
Your guests install nothing: they join with a link. With Live, the control room is installed on a computer at the venue, then operated on site or remotely, from the app or a browser.
Can we use our own cameras?
Very often, yes: smartphones, webcams, network PTZ cameras, USB and HDMI cameras, encoders. The demo is the right time to go through your equipment.
What happens after onboarding?
Your team runs its first production and produces on its own from then on; support answers when you write. To be accompanied on your first live show, have a show produced or your team coached, Live Stream Factory takes over.
Start with a demo.
Remotely, on a real studio: you see what your team will be using.